FIX
DESIGN
You’ve built the business.
Let’s stabilize your next stage.
Your business is scaling — but the systems, processes, and team structures underneath it haven't kept up. Things are slipping. You're overwhelmed. And the tools that got you here aren't enough for where you're going.
Rapid growth is a good problem to have, but it can still become a problem if you’re unprepared. When a business scales faster than its infrastructure, the pressure lands everywhere at once — on your team, your communication, your culture, and your ability to make clear decisions.
That’s where we come in.
We specialize in the "behind-the-scenes" work that makes a business sustainable. We aren't here to install rigid rules — we’re here to build a customized infrastructure that protects your culture, supports your people, and allows you to lead with confidence again.
You Might Be Ready For FIX If…
You've grown quickly, but things feel chaotic and hard to manage.
Your team is stretched thin and roles feel unclear.
Internal communication is breaking down as you scale.
You're spending too much time in the weeds and not enough leading.
You're hiring — or need to, but don't have the structure to support it.
The culture you've built feels at risk as things move quickly.
Process & Systems
Identifying where things are falling through the cracks, and putting the right
structures in place to catch them.
Let’s FIX Together.
A “Fix” is about creating the internal foundation that lets your business keep growing — sustainably, and without losing your company mission in the process. Our team is experienced in:
HR Transformation
Restructuring operations so your team is supported, roles are clear, and
your culture can scale with you.
Culture & Values
Articulating what you stand for — and making sure the way you operate reflects it.
HR Transformation
Restructuring operations so your team is supported, roles are clear, and
your culture can scale with you.
Internal Communications
Building the rhythms, tools, and norms that keep your team aligned.
Leadership Strategy
Helping founders and leaders step into the role the business needs them in.
Organizational Design
Clarifying who does what, how decisions get made, and how your team is
structured to function well.
Organizational Design
Clarifying who does what, how decisions get made, and how your team is
structured to function well
Internal Communications
Building the rhythms, tools, and norms that keep your team aligned.
Process & Systems
Identifying where things are falling through
the cracks, and putting the right
structures in place to catch them.
Leadership Strategy
Helping founders and leaders step into
the role the business needs them in.
Culture & Values
Articulating what you stand for — and
making sure the way you operate reflects it.
Listen and assess
We start by understanding your business from the inside — where the friction lives and what you and your team are experiencing.
We tailor support based on what your business needs most — and we build it alongside you.
Prioritize what matters most
Not everything can be fixed at once. We help you identify the highest-leverage changes — the ones that will create the most breathing room quickly.
Listen and Assess
We start by understanding your business from the inside — where the friction lives and what you and your team are experiencing.
Prioritize What Matters Most
Not everything can be fixed at once. We help you identify the highest-leverage changes — the ones that will create the most breathing room quickly.
Build Practical, Lasting Solutions
We support you by building the structures, frameworks, and playbooks your team can actually use — and we stay involved through implementation.
Build practical, lasting solutions
We support you by building the structures, frameworks, and playbooks your team can actually use — and we stay involved through implementation.
We don't think businesses are "broken"; we know they are evolving. A "fix" isn't about correcting a mistake; it’s about upgrading your infrastructure to match your new reality.
We build kind systems—structures that serve the people using them, rather than making people serve the system.
Our Philosophy on Fixing
We don't think businesses are "broken"; we know they are evolving. A "fix" isn't about correcting a mistake; it’s about upgrading your infrastructure to match your new reality.
We build kind systems—structures that serve the people using them, rather than making people serve the system.
Our Philosophy on
Fixing
Ready to Take The Next Step?
Let's talk about what's actually going on.
Our intro call is a candid 20-minute session. No judgment, no jargon — just a real look at where things stand and how we can help you get ahead of it.
Here's what you can expect:
We'll listen to where the friction is and what's feeling hardest right now
We'll share honestly what we think is causing it — and what could help
We'll talk through what working together could look like
No obligation – just conversation about how we can support you.
How We Fixed Other Businesses Like Yours.
Stabilizing Operations During Critical Organizational Gaps
When a top-tier academic department faced an unexpected staff absence, their complex communications engine—responsible for over 100 events per semester—was at risk of stalling. More Canvas stepped in to provide immediate operational relief, performing a rapid audit to identify where information was being lost. We didn't just provide a temporary fix; we installed the infrastructure needed for long-term stability. By creating a comprehensive communications playbook, standardizing marketing templates, and launching a centralized tracking dashboard, we moved the department from a state of reactive urgency to a streamlined, professional workflow.
Building Systems for Sustainable Success
Our focus was on ensuring that once the immediate crisis was resolved, the department was stronger than before. While managing the day-to-day content and social strategy, we worked alongside leadership to architect the permanent solution. We assisted in designing the role, hiring, and training a new Engagement Manager, ensuring a seamless transfer of all newly documented processes. This "fix" didn't just bridge a gap—it provided the department with a durable foundation and a clear roadmap that empowered their new team to maintain excellence without the previous overwhelm.
“Engaging More Canvas has been transformational for our department, which has undergone significant changes in administration and operations in recent years. From partnering with key stakeholders to develop strategic initiatives in alignment with our core values, to executing high-level functions within the department, More Canvas has provided effective expertise and advice in the areas of strategy, operations, marketing, and executive coaching. We are grateful for our ongoing collaboration with More Canvas and have made significant progress as a result of their contributions to our department and our community. "
—Director Administration & Operations at top-tier University Department
Standardizing Infrastructure for a National Healthcare Network
As a national network of fertility clinics was scaling to 800+ employees, its internal systems struggled to keep pace. The organization faced a critical lack of standardized roles and no centralized organizational chart, leaving a small HR team overwhelmed by the complexity of rapid growth. More Canvas stepped in to audit the workforce and navigate the organizational chaos. We distilled over 200 disparate positions into 166 optimized, clearly defined roles, delivering a robust library of job descriptions and a centralized tracking system categorized by department and location.
Architecting Clarity for Long-Term Operational Health
Beyond documentation, we solved a fundamental visibility problem by designing a high-fidelity organizational chart that mapped both personnel and position hierarchies. This provided leadership with their first clear view of the entire network, immediately improving hiring consistency and internal communication during a period of intense expansion. We concluded the project by establishing a sustainable maintenance process and training the internal HR team for a permanent hand-off. By replacing informal, fragmented information with professionalized infrastructure, we provided the structural integrity needed to support the company’s continued climb to 800+ staff and beyond.
Collaborating with MCC has been a pleasure. When implementing a complex initiative—especially one involving multiple departments and stakeholders—MCC was exceptional at organizing and synthesizing everyone’s input into a clear, logical, and actionable framework. Their ability to align diverse perspectives and keep the process moving forward made a meaningful difference in the success of the project.
— COO, National Network of Fertility Clinics
Stabilizing Operations During Critical Organizational Gaps
When a top-tier academic department faced an unexpected staff absence, their complex communications engine—responsible for over 100 events per semester—was at risk of stalling. More Canvas stepped in to provide immediate operational relief, performing a rapid audit to identify where information was being lost. We didn't just provide a temporary fix; we installed the infrastructure needed for long-term stability. By creating a comprehensive communications playbook, standardizing marketing templates, and launching a centralized tracking dashboard, we moved the department from a state of reactive urgency to a streamlined, professional workflow.
Building Systems for Sustainable Success
Our focus was on ensuring that once the immediate crisis was resolved, the department was stronger than before. While managing the day-to-day content and social strategy, we worked alongside leadership to architect the permanent solution. We assisted in designing the role, hiring, and training a new Engagement Manager, ensuring a seamless transfer of all newly documented processes. This "fix" didn't just bridge a gap—it provided the department with a durable foundation and a clear roadmap that empowered their new team to maintain excellence without the previous overwhelm.
Standardizing Infrastructure for a National Healthcare Network
As a national network of fertility clinics was scaling to 800+ employees, its internal systems struggled to keep pace. The organization faced a critical lack of standardized roles and no centralized organizational chart, leaving a small HR team overwhelmed by the complexity of rapid growth. More Canvas stepped in to audit the workforce and navigate the organizational chaos. We distilled over 200 disparate positions into 166 optimized, clearly defined roles, delivering a robust library of job descriptions and a centralized tracking system categorized by department and location.
Architecting Clarity for Long-Term Operational Health
Beyond documentation, we solved a fundamental visibility problem by designing a high-fidelity organizational chart that mapped both personnel and position hierarchies. This provided leadership with their first clear view of the entire network, immediately improving hiring consistency and internal communication during a period of intense expansion. We concluded the project by establishing a sustainable maintenance process and training the internal HR team for a permanent hand-off. By replacing informal, fragmented information with professionalized infrastructure, we provided the structural integrity needed to support the company’s continued climb to 800+ staff and beyond.
Collaborating with MCC has been a pleasure. When implementing a complex initiative—especially one involving multiple departments and stakeholders—MCC was exceptional at organizing and synthesizing everyone’s input into a clear, logical, and actionable framework. Their ability to align diverse perspectives and keep the process moving forward made a meaningful difference in the success of the project.
— COO, National Network of Fertility Clinics
Let’s bring your brand to life, bridging the gap between what you do and how the world perceives you
We specialize in the
"behind-the-scenes" work that makes a business sustainable.
We tailor our consulting to find the specific levers
that will move
your bottom line.
We help you make the difficult, necessary choices that protect the long-term
We focus on the essentials that form your foundation.
DESIGN
GROW
FIX
Let’s Realize Your Vision
CHANGE
START
START
We focus on the essentials that form your foundation.
GROW
We tailor our consulting to find the specific levers
that will move
your bottom line.
FIX
We specialize in the
"behind-the-scenes" work that makes a business sustainable.
CHANGE
We help you make the difficult, necessary choices that protect the long-term health of your business.
DESIGN
Let’s bring your brand to life, bridging the gap between what you do and how the world perceives you.